LIFEWSBOOKS (“we”, “our”, or “the Platform”) is committed to protecting your privacy and ensuring a safe, secure, and transparent experience for authors, vendors, and customers worldwide. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you interact with our website, services, or marketplace.
1. Information We Collect
1.1 Information You Provide
We may collect the following information when you create an account, publish a book, or purchase digital content:
- Full name
- Email address
- Phone number (optional)
- Country of residence
- Payment information (handled securely by third-party processors such as PayPal or Stripe; not stored by us)
- Store information (author bio, profile photo, payout details)
- Digital products you upload (books, PDFs, files, images)
1.2 Automatically Collected Information
Through analytics tools, cookies, and tracking technologies, we may collect:
- IP address
- Browser type and device information
- Pages visited and actions taken on the site
- Login history
- Session data for fraud prevention
1.3 Payment Information
We do not store your payment card details.
All financial transactions are processed securely by third-party gateways such as:
- PayPal
- Stripe
- Bank Transfer
These providers handle sensitive payment data under their own privacy policies.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your user or vendor account
- Process orders and support your digital purchases
- Send notifications about orders, payouts, and updates
- Prevent fraud or unauthorized access
- Improve marketplace features and user experience
- Comply with legal or regulatory requirements
3. Sharing of Information
We do not sell your personal information.
We may share limited data only when necessary:
- With payment providers
- With vendors for order fulfillment
- With service providers such as hosting or analytics platforms
- When required by law
Vendor contact details may be shown or hidden based on store settings.
4. Cookies and Tracking Technologies
We use cookies to:
- Improve website performance
- Enable secure login sessions
- Track analytics
- Personalize your browsing experience
You may disable cookies in your browser, but some features may not function correctly.
5. Data Security
We implement industry-standard security measures such as:
- SSL encryption
- Secure server infrastructure
- reCAPTCHA spam protection
- Access control systems
Despite these safeguards, no system is 100% secure. Users should keep passwords confidential.
6. Your Rights
Depending on your location, you may have the right to:
- Access the data we hold about you
- Correct or update your personal information
- Request deletion of your account
- Request a copy/export of your data
- Withdraw consent for data processing
To make a request, contact:
[email protected]
7. Vendor & Author Information
If you are a vendor (author or publisher):
- Your store information may appear publicly
- You choose what information is visible
- We may use your uploaded content to operate or promote the marketplace
- You retain full copyright over your works
8. Children’s Privacy
We do not knowingly collect information from children under 13.
If such data is collected unintentionally, we will delete it immediately.
9. Policy Updates
We may update this Privacy Policy periodically to reflect new features, legal requirements, or enhancements.
The updated version will always appear on this page with a revised “Last updated” date.
10. Contact Us
For questions about this Privacy Policy, please contact:
[email protected]